Cat Wall Shelf - The Ultimate Perch for Your Feline Friend

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Style: Cat hammock
Price:
Sale price$44.99 Regular price$79.99

Product Features

Best Use Indoor  
21 x 18.5 cm
Sleeping Capacity 1-cat
Material wood
Color White
Target Species Cat

1 x Cat Wall Shelf

1. Q: How do I install the cat wall shelf?

A: Installation is a breeze! Our cat wall shelf comes with all the necessary hardware and easy-to-follow instructions, ensuring a secure and sturdy mount on any wall.

2. Q: What are the dimensions of the cat wall shelf?

A: The cat wall shelf measures [insert dimensions here], providing ample space for your feline friend to stretch, relax, and play.

3. Q: Can this cat wall shelf hold multiple cats?

A: Absolutely! Our cat wall shelf is designed to accommodate multiple cats, allowing them to share the elevated perch comfortably.

4. Q: Is the cat wall shelf suitable for larger cats?

A: Yes, indeed! Our cat wall shelf is built with premium materials, ensuring it can support the weight of larger cats while maintaining durability and stability.

5. Q: Is the surface scratch-resistant?

A: Yes, our cat wall shelf features a scratch-resistant surface, ensuring it can withstand your cat's playful scratching and retain its pristine appearance.

6. Q: Can I customize the design to match my home decor?

A: Unfortunately, at the moment, we offer the cat wall shelf in the standard design only. Rest assured, its modern and sleek appearance complements various home styles.

7. Q: Can I use this cat wall shelf for small kittens?

A: Yes, our cat wall shelf is safe for kittens as well. However, we recommend supervising their playtime until they get accustomed to their new elevated space.

8. Q: How do I clean the cat wall shelf?

A: Cleaning is easy! Simply wipe the surface with a damp cloth and mild pet-friendly cleaner to maintain its pristine condition. 10. Q: Can I return the cat wall shelf if my cat doesn't like it?

A: We're confident your cat will love their new perch, but if for any reason they don't, you can return the product within [insert return period] for a full refund.

Our goal is to provide you with the best shipping method, no matter where you live. Every day, we serve hundreds of customers around the world, ensuring that we always provide you with the highest level of responsiveness.

  • Delivery Time = 1-2 business days processing time + Shipping time. You could get the shipping option/carrier with shipping rate and delivery time when you check out.
  • If you selected free shipping, please allow sufficient time with free shipping option if you need your order for events on specific date.
  • Tracking link of your shipment will be sent to you via email once your order has been shipped.
  • You could cancel your order before we ship out your order.

Although we use all reasonable means to ensure that your order is delivered within a specified time, we cannot accept any responsibility for late deliveries due to circumstances out of our control. We will do our best to inform you of any unexpected delay.

Free shipping do not guarantee delivery time and it is subjected to delay due to customs clearance especially during holiday.

SHIPPING TIME

  • Standard Shipping usually takes 9-15 Business Days
  • Express Shipping usually takes 7-9 Business Days.
  • DHL Express Shipping usually takes 3-5 Business Days. 

SHIPPING COST

  • Standard Shipping

      The shipping cost is $7.95 for orders less than $79.
      We are offering free shipping worldwide for orders over $79.

  • Express Shipping

      The shipping cost for express shipping is $14.95.

  • DHL Express Shipping

      The shipping cost for express shipping is $24.95.

Return & Exchange Policy for English Mountain Outdoors
Thank you for choosing to shop with us at englishmountainoutdoors.com. We appreciate your purchase and aim to ensure a seamless experience when it comes to returning or exchanging items. Below is our detailed return and exchange policy.

Return & Exchange Guidelines:
1 Duration: Items may be returned or exchanged within 10 days from the delivery date.
2 Condition: For items to be eligible for a return or exchange, they must:
◦ Be in their original, unwound condition.
◦ Show no signs of damage or wear.
◦ Not be washed.
◦ Include all original labels.
◦ Be returned in their original packaging.
3 Prior Communication: Before initiating a return or exchange, kindly contact us to obtain the appropriate form.

Procedure for Return & Exchange:
Step 1: Request the Form
• Reach out to our customer support team at support@englishmountainoutdoors.com to request an exchange/return form.
Step 2: Packing & Shipping
• Once you receive the form, follow the outlined instructions to properly pack and send back the return package.
Step 3: Processing
• a. Refunds: Upon receiving and verifying the condition of the returned item(s), we will process your refund. If you paid using a credit card, please note that it might take between 1 to 2 weeks for the bank to process and reflect the refund.
• b. Exchanges: After receipt and verification of the return package, the replacement item(s) will be shipped out to you.

Order Cancellation:
We pride ourselves on our swift shipping procedures. Most orders are dispatched within 24-48 hours, with many being sent out even sooner. Consequently, once an order has been shipped, we are unable to cancel it or process a refund. We appreciate your understanding on this matter.

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