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    SECURITY & PRIVACY

    Privacy Statement

    Section 1 How shall we handle your information
    When you buy goods from our store, as part of the buying and selling process, we collect personal information you provide to us, such as your name, address and email address.
    When you visit our store, we also automatically receive your computer's Internet Protocol(IP) address to provide us with information that will help us understand your browser and operating system.
    Email Marketing(if applicable): With your permission, we may send you email about our stores, new products and other updates.

    Section 2-Consent

    How do you get my permission?

    When you provide us with personal information to complete the transaction, verify your credit card, place an order, arrange delivery or return, we imply that you agree to collect it and use it for specific reasons only.
    If we ask you for personal information for minor reasons(such as marketing), we will ask you for your explicit consent or offer you the opportunity to refuse.

    How can I withdraw my consent?

    If you change your mind after you choose to join, you can contact us at any time through support@englishmountainoutdoors or mail us to revoke your consent so that we can contact you at any time to continue to collect, use, or disclose your information. In:


    Section 3-Disclosure

    If we or you are required by law to violate our terms of service, we may disclose your personal information.

    Section 4-SHOPIFY

    Our store is hosted on Shopify Inc.. They offer us an online e-commerce platform that allows us to sell our products and services to you.
    Your data is stored through Shopify's data store, databases, and general Shopify applications. They store your data on a secure server behind a firewall.
    Payment:
    If you choose a direct payment gateway to complete the purchase, Shopify stores your credit card data. It is encrypted through the PCI-DSS data security standard for the payment card industry. Your purchase transaction data is stored only during the time required to complete the purchase transaction. After completion, your purchase transaction information will be deleted.
    All direct payment gateways follow the standards set by PCI-DSS managed by the PCI Security Standards Committee, which is a joint effort of Visa, Mastercard, American Express, and Discover.
    PCI-DSS requirements help ensure that our stores and their service providers handle credit card information safely.
    For more information, you may also need to read Sopify's Terms of Service(https://englishmountainoutdoors.com/) or Privacy Statement(https://englishmountainoutdoors.com/).

    Section 5-Third-party services

    In general, we use third-party providers to collect, use and disclose your information only when necessary to allow them to perform the services they provide to us.
    However, some third-party service providers(such as payment gateways and other payment transaction processors) have their own privacy policies for the information we need to provide for your purchase related transactions.
    For these providers, we recommend that you read their privacy policies to see how these providers handle your personal information.
    Remember, in particular, that some providers may be located or have jurisdiction different from yours or ours. Therefore, if you choose to continue transactions involving the services of a third-party service provider, your information may be subject to the law of the jurisdiction in which the service provider or its facilities are located.
    For example, if you are in Canada and your transaction is handled by a payment gateway located in the United States, the personal information you use to complete the transaction may be disclosed under U.S. law, including the Patriot Act.
    Once you leave our store's website or are redirected to a third-party site or application, you will no longer be bound by this privacy policy or the terms of our website service.
    When you click on our store link, they may lead you away from our website. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

    Section 6-Security

    To protect your personal information, we take reasonable precautions and follow industry best practices to ensure that it is not mistakenly lost, misused, accessed, disclosed, modified or destroyed.
    If you provide us with your credit card information, encrypt the information using Condom Connection Layer Technology(SSL) and store it using AES-256 encryption. Although there is no method of transmission via the Internet or electronic storage that is 100 miles safe, we follow all PCI-DSS requirements and implement other generally accepted industry standards.

    Section 7-Age of Consent
    Using this website means that you are at least the age of majority in your state or province, or you are the age of majority in your state or province, and you have given us your consent to allow any minor family members of you to use this website.

    Section 8-Changes to this Privacy Policy

    We reserve the right to change this privacy policy at any time, so please check it regularly. The changes and clarifications will take effect as soon as they are posted on the website. If we make significant changes to this policy, we will inform you here that it has been updated so that you know the information we have collected, how we use it, and under what circumstances(if any) we use and/or disclose it.

    If our store is acquired or merged with other companies, your information may be transferred to the new owner so that we can continue to sell to you.
    Issues and contact information
    If you want to: access, correct, modify or delete any personal information we have, register a complaint, or just want more information, please contact our Privacy Compliance Officer through support@englishmountainoutdoors.com or contact us via email

     

    Text Marketing Terms & Conditions

     

    By consenting to EnglishMountain Outdoor's SMS marketing in the checkout and initializing a purchase or subscribing via our subscription tools, you agree to receive recurring text notifications (for your order, including abandoned checkout reminders), text marketing offers, and transactional texts, including requests for reviews from us, even if your mobile number is registered on any state or federal do-not-call list. Message frequency varies. Consent is not a condition of purchase.

     

    If you wish to unsubscribe from receiving text marketing messages and notifications, reply with STOP to any mobile message sent from us or use the unsubscribe link we provided you within any of our messages. You understand and agree that alternative methods of opting out, such as using alternative words or requests, will not be considered a reasonable means of opting out. We do not charge for the service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message and data rates may apply.

     

    For any questions, please text HELP to the number you received the messages from. You can also contact us  for more information. 

     

    We have the right to modify any telephone number or short code we use to operate the service at any time. You will be notified on such occasions. You agree that any messages you send to a telephone number or short code we have changed, including any STOP or HELP requests, may not be received, and we will not be liable for honoring requests made in such messages.

     

    To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

     

    Your right to privacy is important to us. You can see our Privacy Policy  determine how we collect and use your personal information.

     

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