Cat Wall Perch - Elevate Your Cat's World with Endless Climbing Fun and Comfort

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Sale price$47.99 Regular price$60.00

Product Features

Best Use Indoor  
Hand Wash Only
Sleeping Capacity 1-cat
Material(s) Wood
Color White
Target Species Cat

1 x Cat Wall Perch

1. Q: How do I install the cat wall perch?

A: Our product comes with all necessary installation accessories and easy-to-follow instructions. You will need to drill holes in the wall and use the provided hardware to securely mount the perch.

2. Q: Is the cat wall perch suitable for all cat sizes?

A: Yes, our cat wall perch is designed to accommodate cats of all sizes and breeds. The sturdy construction can support cats up to 20 pounds.

3. Q: Can multiple cats use the perch at the same time?

A: Absolutely! The spacious design allows multiple cats to lounge, play, and climb together, promoting social interaction and fun.

4. Q: Will the cat scratch posts last long?

A: Yes, our cat scratch posts are made of natural sisal, a durable material that can withstand regular scratching and play, ensuring long-lasting use.

5. Q: Can I easily clean the hammock?

A: Yes, the hammock is made of a high-quality and easy-to-clean material. Simply wipe it down or spot clean with a damp cloth to maintain its freshness.

6. Q: Is the cat wall perch safe for my walls?

A: Yes, we provide sturdy hardware and instructions for proper installation. When installed correctly, the perch is safe for your walls and provides a secure place for your cat.

7. Q: How can I ensure my cat will use the perch?

A: Cats are naturally curious and love to climb. To encourage use, you can place the perch in a location your cat frequents or sprinkle catnip on it for added appeal.

8. Q: Can I use the cat wall perch outdoors?

A: Our product is designed for indoor use, as outdoor conditions may affect its longevity. For the best results, keep the perch in a dry and protected indoor area.

9. Q: Can I remove and re-install the perch in a different location?

A: Once securely installed, the perch is intended to be a permanent fixture. It is not recommended to remove and re-install it frequently, as it may compromise stability.

Our goal is to provide you with the best shipping method, no matter where you live. Every day, we serve hundreds of customers around the world, ensuring that we always provide you with the highest level of responsiveness.

  • Delivery Time = 1-2 business days processing time + Shipping time. You could get the shipping option/carrier with shipping rate and delivery time when you check out.
  • If you selected free shipping, please allow sufficient time with free shipping option if you need your order for events on specific date.
  • Tracking link of your shipment will be sent to you via email once your order has been shipped.
  • You could cancel your order before we ship out your order.

Although we use all reasonable means to ensure that your order is delivered within a specified time, we cannot accept any responsibility for late deliveries due to circumstances out of our control. We will do our best to inform you of any unexpected delay.

Free shipping do not guarantee delivery time and it is subjected to delay due to customs clearance especially during holiday.

SHIPPING TIME

  • Standard Shipping usually takes 9-15 Business Days
  • Express Shipping usually takes 7-9 Business Days.
  • DHL Express Shipping usually takes 3-5 Business Days. 

SHIPPING COST

  • Standard Shipping

      The shipping cost is $7.95 for orders less than $79.
      We are offering free shipping worldwide for orders over $79.

  • Express Shipping

      The shipping cost for express shipping is $14.95.

  • DHL Express Shipping

      The shipping cost for express shipping is $24.95.

Return & Exchange Policy for English Mountain Outdoors
Thank you for choosing to shop with us at englishmountainoutdoors.com. We appreciate your purchase and aim to ensure a seamless experience when it comes to returning or exchanging items. Below is our detailed return and exchange policy.

Return & Exchange Guidelines:
1 Duration: Items may be returned or exchanged within 10 days from the delivery date.
2 Condition: For items to be eligible for a return or exchange, they must:
◦ Be in their original, unwound condition.
◦ Show no signs of damage or wear.
◦ Not be washed.
◦ Include all original labels.
◦ Be returned in their original packaging.
3 Prior Communication: Before initiating a return or exchange, kindly contact us to obtain the appropriate form.

Procedure for Return & Exchange:
Step 1: Request the Form
• Reach out to our customer support team at support@englishmountainoutdoors.com to request an exchange/return form.
Step 2: Packing & Shipping
• Once you receive the form, follow the outlined instructions to properly pack and send back the return package.
Step 3: Processing
• a. Refunds: Upon receiving and verifying the condition of the returned item(s), we will process your refund. If you paid using a credit card, please note that it might take between 1 to 2 weeks for the bank to process and reflect the refund.
• b. Exchanges: After receipt and verification of the return package, the replacement item(s) will be shipped out to you.

Order Cancellation:
We pride ourselves on our swift shipping procedures. Most orders are dispatched within 24-48 hours, with many being sent out even sooner. Consequently, once an order has been shipped, we are unable to cancel it or process a refund. We appreciate your understanding on this matter.

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